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We take client satisfaction very seriously at Upstate Imports, and place a high value on positive reviews and recommendations. That’s why we’re thrilled to have earned a 99 % satisfaction rating on surecritic.com. Here is just some of the positive feedback we’ve earned from clients over the years. We always appreciate hearing from our customers:
"They have been very helpful keeping my Saab 9-3 alive. I recommend them."—John F.
"Jeff at Upstate performed a major engine out upgrade to my Porsche including a complicated modification of the transmission. He was extremely thorough and did a perfect job. I felt his price was fair and will plan on using his shop for any work going forward. I can't recommend him or his shop highly enough. Nice work!"—Justin D.
“In and out as promised. E-mail reminders and rescheduling of my appointment was very helpful.”—Douglas S. from Baldwinsville
“This was the first time I was there, and they did well (and clearly knew what they were doing unlike a prior car repair place.)”—Mark G. from Manlius
“Everyone knows their job and is polite, helpful, and work is accomplished in a professional manner.”—Eleanor P. from Tully
“There are so few people that can do such good work. They are excellent.”—Rick W. from Cortland
“Excellent service—fixed it right and used good judgment on problem-solving a difficult, intermittent problem. Car runs great now and at a very reasonable cost. Thank you.”—Raymond D. from Liverpool
“After reading Upstate Imports’ website reviews, I decided to have them replace struts and brakes. The X3 had been a dealer-serviced vehicle to this point. I was very pleased with the thoroughness and professionalism shown by the Upstate Imports staff. Brian was especially helpful. I’m sure we will have future services performed at this shop.”—Richard W. in Baldwinsville
“The employees at Upstate Imports went above and beyond to meet my needs and satisfy me as a customer.”—Desiree L. from Philadelphia, NY
“They don’t guess on what’s to be done. It’s a good feeling to know that your car will be fixed the first time with no problems. They now service two of my cars and I’m very satisfied.”—Archie N. from Oswego
“Z4 brakes, plugs, and fluid changes. Another great job by the team at Upstate Imports. Work done on time and very professionally.”—Rick C. from Minetto
“Upstate Imports is always a place I know they will only repair what is needed, and they are very fair and timely. A great place!”—Randy R. from Fayetteville
“Personnel was courteous and offered excellent explanation of car’s problem. Repair was done promptly. All other questions answered.”—Donna W. from Pulaski
“This is the only shop I will take any European car I own while I’m living in Syracuse. These guys are great!”—Marc P. from Baldwinsville
We’re so appreciative of our customers and their positive words. If you would like to leave a review about our business, click here.