OUR TEAM

Our professional master mechanics are dedicated to providing you with quality and value.

Our mechanics are highly skilled and have years of experience working on all European marques. What separates them from others, however, are the intangibles. They have passion for these vehicles, resulting in an exceptional level of commitment that is unsurpassed in upstate New York.

In addition to having incomparable technical capability, our mechanics also are personable and genuinely care about the individual customer’s opinions and needs. Once you get to know them, you will be convinced your car is in “good hands”.

Jeff Thomas – The owner of Upstate Imports and resident SAAB aficionado. Jeff worked at Swedish Auto in Syracuse for over two decades and currently owns an E39 M5 with 625hp. His enthusiasm and integrity are what make Upstate Imports special.

Logan Thomas – Tech  - Jeff’s son, Logan, like his father, also loves BMWs and drives a BMW X3 M package with over 450hp.

Landon Thomas - Vehicle detailing - Jeff's son, Drives a BMW 550i

Matt Palmisano - Service Manager/Adviser for our Baldwinsville location Drives a Land Rover. 

Tony Lesko - Service Manager/Advisor for the Syracuse location.​

​Zack Williams - Tech - Drives a BMW 750i and also likes Asian performance.

Rich Shanahan - Tech - Drives a VW Touareg and master VW/Audi technician.

​Al Morlock - Tech - Does not own Euro cars, but he used to lol.

Matt King - Tech - Drives a Ram truck, and used to drive a Saab.

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To learn more about the auto repair services that we offer, visit our Servicespage!

Maintaining your business 

 WE EARN YOUR TRUST EVERY DAY

Our success and longevity is a direct result of our fundamental commitment to providing our customers with simply the finest in automotive repairs and they have shown their appreciation by returning time after time.  

OUR MISSION

LONG-TERM BUSINESS

ALL IN THE FAMILY

For most people, dealing with an ordinary repair shop is like going to the dentist, both painful and expensive but rest assured that Upstate Imports is no ordinary repair shop. We are devoted to providing you with the best possible experience and we know we succeed in doing so because so many of our “first time” customers have become “long-term” customers.

Becoming a member of the extended “Upstate family” is just a phone call or mouse click away. You see, we do not just “treat” our customers like family, they are family.

By specializing in the repair of European automobiles only, we fully appreciate the old-world craftsman-ship, style, beauty, and performance that distinguish them from “cookie-cutter” cars. Contact us today so we may prove to you that we say what we mean and we mean what we say.